From flat data to structured visibility
Years 2022-Ongoing
Fintech
At Sunbit, I led the redesign of the Partner Dashboard to replace a fragmented, outdated system with a scalable, self-serve platform for both merchant and platform partners.
The original dashboard was dense and table-driven. Users had to scan raw data with no hierarchy or visual prioritization.
As the partner ecosystem expanded, this approach stopped scaling.
We started with a discovery phase, interviewing ~65 partner businesses, reviewing their daily workflows, and collecting feedback from internal
support teams.
That insight shaped a very clear direction:
Early research surfaced a core issue.
Partners didn’t trust the dashboard.The experience was confusing, inconsistent, and hard to scale.
The challenge wasn’t just redesigning the interface, it was creating a single, reliable source of truth that could serve both business owners and technical partners without overwhelming either group.
Building out dashboards, tables, and filters that didn’t just look better but worked smarter. Each component was built using Sunbit’s design system to ensure consistency and faster developer handoff. Throughout, I partnered closely with PMs and engineering to validate feasibility and refine details before final handoff.
Building out dashboards, tables, and filters that didn’t just look better but worked smarter. Each component was built using Sunbit’s design system to ensure consistency and faster developer handoff. Throughout, I partnered closely with PMs and engineering to validate feasibility and refine details before final handoff.
I created a shared architecture with adaptive layers based on role logic. Same foundation. Different surface complexity.
Same product, tailored views.
The focus was helping users get to what they came for faster. I mapped key tasks, restructured the information architecture, and built modular components that allow the dashboard to scale as new features are added.
I created a shared architecture with adaptive layers based on role logic. Same foundation. Different surface complexity.
When information architecture is layered correctly, users don’t feel the system’s complexity, they see things clearly.
Next Project
From flat data to structured visibility
Years 2022-Ongoing
Fintech
At Sunbit, I led the redesign of the Partner Dashboard to replace a fragmented, outdated system with a scalable, self-serve platform for both merchant and platform partners.
The original dashboard was dense and table-driven. Users had to scan raw data with no hierarchy or visual prioritization.
As the partner ecosystem expanded, this approach stopped scaling.
We started with a discovery phase, interviewing ~65 partner businesses, reviewing their daily workflows, and collecting feedback from internal
support teams.
That insight shaped a very clear direction:
Early research surfaced a core issue.
Partners didn’t trust the dashboard.The experience was confusing, inconsistent, and hard to scale.
The challenge wasn’t just redesigning the interface, it was creating a single, reliable source of truth that could serve both business owners and technical partners without overwhelming either group.
Building out dashboards, tables, and filters that didn’t just look better but worked smarter. Each component was built using Sunbit’s design system to ensure consistency and faster developer handoff. Throughout, I partnered closely with PMs and engineering to validate feasibility and refine details before final handoff.
Building out dashboards, tables, and filters that didn’t just look better but worked smarter. Each component was built using Sunbit’s design system to ensure consistency and faster developer handoff. Throughout, I partnered closely with PMs and engineering to validate feasibility and refine details before final handoff.
I created a shared architecture with adaptive layers based on role logic. Same foundation. Different surface complexity.
Same product, tailored views.
The focus was helping users get to what they came for faster. I mapped key tasks, restructured the information architecture, and built modular components that allow the dashboard to scale as new features are added.
I created a shared architecture with adaptive layers based on role logic. Same foundation. Different surface complexity.
When information architecture is layered correctly, users don’t feel the system’s complexity, they see things clearly.
Next Project
From flat data to structured visibility
2022 - Ongoing
Fintech
At Sunbit, I led the redesign of the Partner Dashboard to replace a fragmented, outdated system with a scalable, self-serve platform for both merchant and platform partners.
The original dashboard was dense and table-driven. Users had to scan raw data with no hierarchy or visual prioritization.
As the partner ecosystem expanded, this approach stopped scaling.
We started with a discovery phase, interviewing ~65 partner businesses, reviewing their daily workflows, and collecting feedback from internal
support teams.
That insight shaped a very clear direction:
Early research surfaced a core issue.
Partners didn’t trust the dashboard.The experience was confusing, inconsistent, and hard to scale.
The challenge wasn’t just redesigning the interface, it was creating a single, reliable source of truth that could serve both business owners and technical partners without overwhelming either group.
Building out dashboards, tables, and filters that didn’t just look better but worked smarter. Each component was built using Sunbit’s design system to ensure consistency and faster developer handoff. Throughout, I partnered closely with PMs and engineering to validate feasibility and refine details before final handoff.
I redes igned the dashboard around a visual homepage that surfaces key insights first, using charts as structured entry points. Users can drill into each graph to reveal the full underlying dataset, filters, and reporting tables. Overview when you need direction. Depth when you need control.
I created a shared architecture with adaptive layers based on role logic. Same foundation. Different surface complexity.
Same product, tailored views.
The focus was helping users get to what they came for faster. I mapped key tasks, restructured the information architecture, and built modular components that allow the dashboard to scale as new features are added.
There was a significant drop in support tickets.Clarity became infrastructure.
When information architecture is layered correctly, users don’t feel the system’s complexity, they see things clearly.
Next Project
